Note: This is the quarterly update sent to Buffer shareholders, with a bit of added information for context. We share these updates transparently as a part of our ‘default to transparency’ value. See all of our revenue on our public revenue dashboard and see all of our reports and updates…
When We Need to Move Quickly We Work in Task Forces. Here’s How We Set Them Up
Making and communicating decisions across an organization can be a challenge anytime. Making decisions during a pandemic is a whole new level of challenge. When the impact of COVID-19 started to grow, we at Buffer, like many others, needed to move as quickly as possible, gather a lot of information,…
The Evolution of Product at Buffer and the Next Step: We’re Hiring a VP of Product
We’ve been building Buffer for coming up to ten years now. We’re currently a 90-person fully remote team with over 70,000 paying customers and $20M in annual revenue. We’re proud to be a leader in the space of social media management, and to operate long-term as an independent and profitable…
Why Transparent Email Stopped Working For Us and What We Do Instead
When I joined Buffer and opened my new Buffer email account for the first time, the email count read 200. I was momentarily stunned. That was way more emails than I’d ever had in one place before. Usually, when you set up an email account at a new workplace, your…
Buffer Is Moving to a 4-Day Workweek for the Rest of 2020
In May, our entire team experimented with a 4-day workweek. The intention of this experiment was to help us all manage the stress and changes to routine caused by living through a global pandemic. We initially rolled out the 4-day work week experiment for only one month, with the main…
Snowmelt Meetings: Why I’m Meeting With My Team Even More Right Now
“When spring comes, snow melts first at the periphery, because that is where it is most exposed”Andy Grove This quote comes from Andy Grove, Intel’s former CEO, and which I was reminded of in the most recent book I finished reading, Seeing Around Corners by Rita McGrath. The idea is…
Is Remote Work Greener? We Calculated Buffer’s Carbon Footprint to Find Out
I wish I could tell you that I have always been an environmental warrior. But my story is a more common one. I’ve always done my best to care for the environment. I cycle, walk or take public transport as much as I can. I use my refillable water bottle…
Business as Abnormal: Every Message We’ve Shared With Our Team (So Far) During COVID-19
Ever since a global pandemic exploded the ranks of remote workers in a matter of a few weeks, folks have been turning to longtime remote companies like Buffer for answers. We wish we had them. Buffer has been fully remote for almost 10 years, but this is not normal remote…
The Evolution of Onboarding at Buffer: How We Welcome New Teammates
As an always-evolving company, Buffer has shared a lot of our successes and failures along the way — and we view each of these ups and downs as chances to learn and grow. One area we’ve experimented with deeply in the past year has been onboarding – how we bring…
Sustainable Swag: Aligning Our Values with Our Merchandise
For the past few years, we’ve been on a journey to make sure our Buffer swag – the branded merchandise that goes out to teammates, customers and the world – reflects our Buffer values. Branded merchandise has a vast footprint on the environment — in terms of production, shipping, employment…